American Hospital is a nonprofit private hospital in Nişantaşı, Istanbul, operating under the Vehbi Koç Foundation. It was established in 1920 under the leadership of Admiral Mark L. Bristol and moved from its original premises in the historic city to its present district. The hospital transferred to the Vehbi Koç Foundation in 1995.
Its history page describes a multidisciplinary institution with 278 patient rooms, including 58 designated for intensive care, and twelve operating rooms. The hospital provides inpatient and outpatient services and describes an integrated care model intended to coordinate treatment across clinical specialties.
American Hospital states that it holds Joint Commission International accreditation, together with ISO 9001 quality management, ISO 14001 environmental management and ISO 27001 information security certifications. Its institutional information also cites European Association of Echocardiography accreditation. It identifies itself as a member of the Mayo Clinic Care Network.
The hospital’s services include a patient experience office and guest relations teams for both outpatient and inpatient care. Staff help patients find departments and coordinate nonclinical needs during admission. Inpatient guest relations staff visit patients during their stay and pass feedback to the relevant teams.
Housekeeping services operate around the clock, with room checks, cleaning and support for patients and companions. Tea and coffee service is included in the hospitality information. Online appointment services and the Koç Healthcare patient portal provide routes for arranging care and accessing health information. International patients are directed to the group’s dedicated international patient services.
Accreditations, Certifications and Licenses
The hospital states that it holds JCI accreditation, ISO 9001, ISO 14001 and ISO 27001 certifications, and European Association of Echocardiography accreditation.
